Job Title: Optical Assistant
Location: Soho
Type: Full-Time
Store Opening Hours: Mon–Sat 11:00–19:00, Sun 12:00–18:00 (weekends essential)
The Soho boutique is design-led and customer-focused, showcasing both in-house collections and curated independent labels. Joining the team means working in a luxury retail environment where style, service and customer experience are everything. You’ll be part of a close-knit team of four who value personality, professionalism and a strong work ethic.
Salary & Benefits
- Up to £30,000 per annum (pro rata)
- Achievable monthly bonus – consistently hit by the whole team
The Role
As Optical Assistant, you’ll deliver outstanding service on the shop floor advising on frame styling, lenses and aftercare. You won’t need to carry out pre-tests (handled by the Optometrist), so your focus will be on customers, sales and ensuring the store reflects the brand’s luxury standards.
Key Responsibilities
- Greet customers and provide personalised eyewear styling
- Assist with frame and lens selection, dispense and fit spectacles
- Handle adjustments, repairs and aftercare advice
- Maintain store presentation and displays
- Support the Optometrist with smooth handovers
- Process transactions accurately
About You
- Experience in optical retail
- Strong customer service skills and a confident, friendly manner
- Reliable, proactive and a real team player
- Eye for style and attention to detail